Shipping policy

Shipping & Delivery Policy

Game Recharger sells digital products only. No physical items, parcels, or carrier shipments are involved in any order. There is no postal delivery, tracking number, or courier service associated with your purchase.

How You Receive Your Order

Eligible orders are fulfilled digitally. Depending on the product, you will receive one of the following through our configured digital delivery method:

  • Game top-up / Direct top-up: Credits or currency are added directly to your in-game account or wallet using the details you provided at checkout (e.g. Game ID, Server ID, or Razer Gold account email).
  • PIN / Code: A product code or redemption PIN is delivered to your registered email address.
  • Subscription / Gift card: Activation details are sent to your email address.

Delivery Timing

Delivery timing varies by product. Please refer to the individual product page and our Delivery Information page for estimated processing times. Most orders are processed automatically and fulfilled within minutes of payment confirmation. Some products may require additional processing time during peak periods.

Failed or Missing Delivery

If you have not received your digital product after the stated delivery window, please contact our support team before submitting a refund request. In many cases, delivery issues can be resolved quickly — for example, a mistyped Game ID or email address. Submitting a chargeback or refund dispute before contacting support may delay resolution.

To report a delivery issue, please reach out via our Contact page with your order number and the email address used at checkout.

No Physical Shipment

Because all products are digital, there are no shipping fees, customs duties, or import taxes applicable to your order. No carrier tracking information will be provided as no physical shipment takes place.

Order Confirmation

You will receive an order confirmation email immediately after a successful purchase. Delivery confirmation (where applicable) will follow once your digital product has been processed and sent.